Facility Grid Privacy Policy

Last Updated September 17, 2018

Pursuant to our Terms of Use, this document describes how we treat personal information related to your use of FacilityGrid.com (the “Website”), including information you provide when using it.

Data Collected

Browsing the Website. You can access the Website without having an account, in which case only your IP address, country of origin and other non-personal information about your computer or device (such as web requests, browser type, browser language, referring URL, operating system and date and time of requests) will be recorded for log file information, aggregated traffic information and in the event that there is any misappropriation of information and/or content.

Registering on the Website. Registration of an account is required for uploading data and documents and accessing other features on the Website. We require at least the following personal information at the time of registration: your username and password (which you generate), e-mail address and name. Your IP address is recorded automatically.

Usage Information. We may record information about your usage of the Website such as the documents and data you access, which users you communicate with, the frequency and size of data transfers and other statistics. If you have registered and are logged in, we may associate that information with your account.

Uploaded Content. Any personal information or content you voluntarily disclose online and explicitly specify as publicly accessible becomes publicly available and may be collected and used by others.  All other information, including building-related information will only be shared with those to whom you or your account manager granted access.

Correspondences. We may keep a record of any correspondence between you and us.

Cookies. When you use the Website, we may send cookies to your computer to uniquely identify your browser session. We may use both session cookies and persistent cookies.  By using the Website, you are consenting to such use of cookies. Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. We will respect your choices relating to on-line tracking, whether you choose to reject individual cookies or set your web browser to reject cookies and other tracking technology.  However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Website or certain areas or features of the Website.

Lawful Basis to Information Processing

We process your personal data only when we have a lawful basis. Presently, we have a legitimate interest and, in some cases, your consent as the lawful basis for processing. Our legitimate interest is to deliver our services (as described in our Terms of Use and Subscription Form) to you and facilitate smooth operation of the Services. We have determined that our processing of your personal data is necessary to deliver the services to you, and that there is no less intrusive means of delivering you the services.  Finally, we believe that our processing of personal data will not cause unjustified harm in a way that would override our legitimate interest basis as provided under the EU’s General Data Protection Regulations.

In some cases, we use consent as our lawful basis for collecting and processing certain types of personal information.  In such cases, you have a right to withdraw the consent at any time.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Data Usage

When you create an account, your username, name, and other personal information shall be available to other users alongside certain content you upload, including your profile, comments and messages, in accordance with the Website functionality.

We may use your information to provide you with certain features and to create a personalized experience on the Website. We may also use that information to operate, maintain and improve features and functionality of the Website.

We will not use your e-mail address or other personal information to send commercial or marketing messages of third parties without your consent. We may use your e-mail without further consent for our own internal marketing, non-marketing or administrative purposes.

As described above, we use cookies, web beacons and other information to store information so that you will not have to re-enter it on future visits, provide personalized content and information, monitor the effectiveness of the Website and monitor aggregate metrics such as the number of visitors and page views (including for use in monitoring visitors from affiliates). They may also be used to provide targeted advertising based on your country of origin and other personal information.

Disclosures of Information

We may be required to release certain data to comply with legal obligations or in order to enforce our Terms of Use and other agreements. We may also release certain data to protect the rights, property or safety of us, our users and others. This includes providing information to other companies or organizations like the police or governmental authorities for the purposes of protection against or prosecution of any illegal activity, whether or not it is identified in the Terms of Use.

If you upload any illegal material to the Website, we may forward all available information to relevant authorities, including respective copyright owners, without any notice to you.

Data Retention

We will retain your profile information and content for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.  If you close your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our web site or our users, or take other actions otherwise permitted by law. Deactivating your account does not automatically delete your account or content from our database, but regardless of any retention policy we will make reasonable efforts to enable you to delete your profile information from our database upon request. However, if certain information has already been provided to third parties, retention of that information will be subject to those third parties’ policies.  Additionally, if you have provided your information to third party services or otherwise made it available to the public, you may not be able to remove or edit your information from some internet databases.

Security

If you have an account on the Website and have a password giving you access to certain parts of the Website, you are responsible for keeping the password confidential. Anyone else with your password may access your account and other personal information.

We use commercially reasonable measures to protect the security of all information and, where possible, conform to industry best practices. For example, some information gathered on our website is encrypted during transmission with SSL encryption and stored within databases protected by secure firewall.  As effective as current encryption and other security infrastructure is, however, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information which you supply will not be intercepted while being transmitted to or from us over the Internet.  Any information or content you transmit to us is done at your own risk.

Children’s privacy

We do not knowingly seek or collect personal information from anyone under the age of 18.

Using the Services from outside the United States

The hosting facilities, servers and central database for the Service are located in the United States.  If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States by us as data controller and as data processor.  By signing up for and using the Website you agree to this transfer.  Please be assured that, as described above, we take reasonable and necessary steps to ensure that your privacy is protected.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant or involve changes to the way we use personal information, we will notify you by delivering an announcement via our Website or your account email.  If you opt out of communications from us, you may not receive these notifications, however they will still govern your use of the Website, and you are responsible for proactively checking for any changes. If you continue to use the Website after changes have been posted, you agree to abide by and be bound by the modified privacy policy. Each version of this Privacy Policy will be identified by its effective date found at the bottom of this page.

You are entitled to access, correct or delete your information on the Website and may request us to do so by contacting us at copyright@facilitygrid.com